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Returns & Exchanges

At Worklocker Toowoomba, we want to ensure you are completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for items in original condition. Whether you need a different size or a complete refund, our team is here to help you get back to work safely and comfortably.

1

Verify Eligibility

Ensure your items are unworn, unwashed, and in their original packaging with all tags attached within 30 days of the purchase date.

2

Contact Our Team

Reach out to our Toowoomba store via email or phone to initiate your return request and receive your Return Authorization number.

3

Package Your Items

Securely pack the products along with your original receipt or proof of purchase to prevent damage during transit back to our warehouse.

4

Drop Off or Post

Return your package in-person to our Toowoomba storefront for an immediate exchange, or mail it back to us for a prompt refund processing.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing